Terms and Conditions

Please read our terms and conditions carefully before you make your order, when you place your order with us you are agreeing to these terms.

We promise to respect your privacy and confidentiality. We will not pass on information about you to a third party.

You must ensure the material does not infringe on any third parties copyright, patent or trademark. We reserve the right to refuse any work that may already be copyrighted material, or for any other reason at our discretion.

We do not accept responsibility for loss or damage to your photographs/photo media whilst in the hands of the postal service.

We reserve the right to refuse material at our discretion. Please do not send obscene/offending material.

All DVD’s are tested prior to dispatch. In the unlikely event your copy of the DVD will not play, we ask you to return it to us and we will replace it free of charge.

In the very unlikely event that you are not satisfied with the finished DVD and we did not carry out your instructions properly, please return the DVD and contact us to see if we can rectify the issue. If we are unable to satisfy your order to your requirements, we will refund the monies paid to us. The order will be cancelled.

Music plays an important part in your movie, please choose carefully. Please supply your CD(s) with your chosen tracks (these will be returned to you). As long as you have legally purchased the music and will use the DVD for your own personal use this falls within your rights under the ’fair use provision’ of copyright laws. If you don’t have the music you require we may be able to purchase it for you (this is included in the price).

We aim to deliver your order within 7 days of receipt, but please allow up to 14 days. This may change due to workloads and seasonal variations, if we do have any delays we will inform you and advise a completion date. Estimated date of dispatch will be confirmed with your order confirmation.

Orders will be processed at the current prices at the time of ordering. Your payment must be received by us prior to your order being dispatched.